Why didn't my payment arrive?

Tinmen tracks money owed in Pending Payments, not as automatic weekly bank payouts. Each order produces an entry in either You Owe or Owed to You, and the counter-party settles it directly via UPI.

If a payment you expected hasn’t arrived:

• Open Pending Payments (Account → Pending Payments). Confirm the entry is in Owed to You, not You Owe.
• Check Payment Setup. Account → Payment Setup must hold a valid UPI handle, otherwise the buyer or delivery person has nowhere to send.
• Contact the counter-party directly. Tap their row in Pending Payments to open chat. Settlements are person-to-person; Tinmen is the ledger, not the bank.

If the entry is missing entirely or the amount looks wrong, contact support.